Frequently asked questions
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FAQs, quick fixes, and official info on every feature.
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Frequently asked questions
Got questions? This way.
We’ve answered the most common ones to help you understand how Athena works and what makes it the right choice for your business.
General questions :
Understand the core of Athena—who it's for, how it works, and what makes it the smart choice for modern cloud storage.
Athena is a private cloud storage platform built for businesses and teams that require secure, scalable, and organized file management.
Athena is ideal for IT services, creative agencies, consultants, MSMEs, and enterprises that work with multiple clients or projects.
No, Athena offers unlimited user access with no additional per-user charges.
Yes, Athena allows you to create unlimited workspaces and assign team members accordingly.
No, Athena is entirely cloud-based and accessible through any modern browser
Absolutely. Athena is designed with a simple, intuitive interface that requires no technical expertise.
Any business that deals with files, clients, or internal teams—especially those needing structured storage and access control.
While Athena is designed for businesses, individuals handling multiple projects or clients may still benefit from its features.
Athena offers chat, documentation and ticket-based support for all users.
Yes, Athena is fully responsive and can be accessed seamlessly on tablets and mobile devices.
Integration & Compatibility :
Learn how Athena seamlessly connects with your existing storage platforms and tools, offering flexible APIs and smooth integration across systems.
Yes, Athena supports direct integration with DigitalOcean, Amazon S3, Rackspace, BackBlaze, and Dropbox, so you can continue using your existing infrastructure without disruption. However, any previous data in your storage will not be synced. Only new uploaded data will then be uploaded to your storage. In case you are using your own storage platform, there’s a separate monthly subscription.
Yes, Athena offers a REST API that allows your developers to connect Athena to any internal system or third-party application.
No, Athena doesn’t modify or migrate your data. It simply connects to your existing buckets. However, any previous data in your bucket will not be accessible via Athena. Only data uploaded via Athena will be visible. This is purely for security measures.
Absolutely. Using Athena’s REST API, you can build custom tools, triggers, and workflows that fit your business processes.
Yes, Athena is designed to work in harmony with your current setup, not replace it. It complements your stack with added structure and control.
Security & Permission :
Get clarity on how Athena protects your data, manages user access, and gives you full control over roles, permissions, and file safety.
Athena uses enterprise-grade encryption, secure access controls, and regular audits to ensure your data remains protected.
Yes, you can assign user-specific roles and define file-type restrictions per workspace
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Yes, all data transfers are encrypted using SSL/TLS protocols.
Yes, Athena maintains detailed logs of all user actions for accountability.
Yes, admins can suspend or modify user access anytime
Yes, Athena performs regular backups to ensure data continuity.
Yes, you can set sharing permissions, link expirations, and view/download limits.
Yes, each workspace is isolated, ensuring only assigned users can access the files.
Athena adheres to best practices for data protection and is compliant with GDPR-level privacy norms.
Performance & Customization:
Explore how Athena delivers faster workflows, custom branding, and real-time control—tailored to fit your team’s needs and preferences.
Yes, Athena offers optimized infrastructure for high-speed uploads and downloads.
You can personalize domain, themes, layouts, and branding to align with your company’s identity.
Yes, real-time tracking and notifications are built into the dashboard.
Yes, admins can view all files in a unified panel with metadata like uploader name and timestamp.
Yes, visibility settings can be defined per file, folder, or workspace.
Users receive instant alerts for uploads, shares, and workspace invites via dashboard and email.
Yes, you can fully white-label your storage experience, including logo, theme, and color palette. This is the heart of Athena.
Yes, Athena provides analytics on space usage, top users, top devices, and more
Our support team is available to resolve performance concerns quickly through live chat and priority ticketing.
Take control of your cloud
Secure, scalable, and seamless—Athena simplifies cloud storage for businesses.
- Pay-as-you-go
- No user limits
- Custom branding
Take control of your cloud
Secure, scalable, and seamless—Athena simplifies cloud storage for businesses.
- Pay-as-you-go
- No user limits
- Custom branding
